Since the UK left the EU on the 1st of January, more parcels we send overseas may be subject to import duties or taxes when they arrive in the destination country.
We are unable to advise on any fees, tariffs or taxes which may be charged in your own country.
We are not liable to pay any such fees, which would be notified to you by your local customs office or postal service, and is something which is beyond our control.
This is our interim working policy and is under frequent review. We are working hard to find a simple, consistent and sustainable policy solution to the challenges caused by Brexit, which we are aiming to implement once the initial disruption has settled down.