Contact us

Christmas 2020 operating times:

  • Our Customer Service office is closed from 5pm Wednesday 23rd December to 9.30am Tuesday 5th January.
  • We are still receiving on-line orders 24/7, and will be packing and shipping them in date order, between 29th December and 4th January.


orders@alicecaroline.co.uk for general customer service
qbom@alicecaroline.co.uk for anything relating to Quilt BOMs


(+44) (0)1386 725 000

Until further notice we cannot guarantee to answer the phone straight away in person, but we check and respond to voicemails at least once per business day.

In person

Unfortunately, from 17th March 2020 until further notice, we cannot host visits to the studio in person due to concerns about the spread of COVID-19.

Address (general correspondence and product returns)

Alice Caroline Ltd, Darkes Barn East, Conderton, near Tewkesbury, GL20 7PP, U.K.

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