Last updated: 22nd November 2021.
We are fully operational online: Delays can occur at any time due to increased demand, however the current dispatch time estimate is always shown on the Checkout page.
Click and collect: If you would like to collect your website order from our working premises at GL20 7PP, please suggest some suitable times (Mon-Fri 9am-5pm) in the notes of your order. If we can, we will confirm an appointment time for you to safely collect your pre-packed order outside our premises, and refund any shipping paid. Unfortunately, however, we cannot accept browsing-visitors or offer in person shopping.
Interiors sample book: If you would like to view any of the Liberty Interiors collection sample books at our working premises at GL20 7PP, please suggest some suitable times (Mon-Fri 10am-12pm, or 2pm-4pm) via an email to [email protected]. If we can, we will confirm an appointment time for you to view the sample books. Unfortunately, however, we cannot offer in-person shopping in the retail studio.
Our current dispatch time is shown at the top of the Checkout page: just add any physical product to your basket, and click “Proceed to Checkout” to see the dispatch time. Once an order is dispatched by us, an email is sent to your order email address. Sometimes these emails get filtered into customers’ junk/spam folders so please check these first before contacting us.
Apologies, but we cannot currently:
- accept any visitors to the studio itself: we have decided to remain closed to in-person visits for the time being because we are not technically a shop but a working studio. This policy is under review and we hope to be able to re-open our appointments system soon.
- respond to Instagram or Facebook messages about order queries: please email [email protected]
Thanks again for your support.